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All posts tagged "laptop magazine"


Thursday, July 21, 2011

Only Out a Day and Already 5 Stars for the 13-Inch MacBook Air

Posted by Jeff Campbell in "Apple Laptops" @ 06:30 PM

http://www.laptopmag.com/review/lap...ir-13-2011.aspx

"'It's kind of hard to improve on a 4.5-star rating. And yet Apple's new 13-inch MacBook Air (starting at $1,299, $1,599 as configured) is better than its predecessor in some key ways,' Mark Spoonauer reports for Laptop Magazine."

Well this didn't take long, saying that "when you combine a sleek ultraportable design with a great display and touchpad then nearly double the performance-without sacrificing battery life-you're left with a winner." I really do love these laptops (once they put in the SSD that is), but can't everything be improved at some level? Then again, when this beauty outperforms the MacBook Pro, what other rating can you give it?


Wednesday, July 13, 2011

LAPTOP's Tech Support Showdown 2011: The Worst and the Best Tech Support

Posted by Jason Dunn in "Laptop Thoughts Articles & Resources" @ 03:31 PM

http://www.laptopmag.com/mobile-lif...wdown-2011.aspx

"Who wouldn't jump at the chance to wait on hold only to barely understand the person on the other end? And why wouldn't you want to conduct a live chat with a tech support rep who asks you a million questions before addressing your issue? Fortunately, not all laptop tech support is bad, and knowing who's good could tip the balance during your next shopping trip."

I'll spoil the surprise for you: Apple is at the top, with Dell and Samsung fairly close behind. The latter two have improved a great deal since the last report, so it looks like someone is paying attention. Do your own experiences with the companies in this report match up with the results? From my perspective, the 22 minute average call time for Dell seems rosy - I'd venture my calls with Dell are always 45 minutes or more...and usually rt 15 minutes of that are my call being transferred from one department to another while someone tries to figure out who can assist me. About 20% of the time, said transfer disconnects my call, which means I have to start over again. I am not fond of Dell tech support, though once I get to the right person, they usually help me with a fair degree of competence.


Thursday, August 5, 2010

Engadget and Laptop Magazine Review the Dell Inspiron M101z

Posted by Jason Dunn in "Dell Laptops & Netbooks" @ 03:30 PM

Laptop: "And the award for most improved ultraportable goes to...Seriously, Dell has done a really nice job revamping the 11-inch member of its Inspiron family, banishing the lackluster touchpad with integrated buttons and slightly cramped keyboard in favor of a design that's much easier to use. And the Inspiron M101z (starting at $449; $579 as configured) is easier on the eyes, too, featuring bold color options and a sleek forward hinge design. When you add in powerful speakers and a dual-core AMD processor with ATI graphics, this 3.4-pound machine runs circles around your typical netbook. But is it the best value in its class?"

Enadget: "...we can't help but think Dell's new Inspiron M101z could be our favorite yet. Yes, unfortunately, our review unit was adorned in that bright pink color above that's most likely causing your eyes to tear, but don't let its sissy exterior fool you -- it's powered by AMD's new dual-core Athlon Neo II processor, 4GB of RAM, and a 320GB 7,200rpm hard drive. Yep, she's a heartbreaker on paper, but hit the break to find out if the $579 M101z is in fact a worthy companion."

Verdict? Engadget gave it a 7/10, and liked it because of the build quality, great keyboard, fast performance, and solid graphics performance. They knocked it for the thicker-than-normal size, and weak battery life (3 hours 35 minutes in their video run-down test). The results from Laptop Magazine were about the same; the less-punishing Web surfing test had the M101z lasting 4 hours 54 minutes, but the category average is 5 hours 33 minutes. Still, it offers decent bang for the buck and is worth considering.


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